{"id":10491,"date":"2012-04-09T00:00:00","date_gmt":"2012-04-09T00:00:00","guid":{"rendered":"http:\/\/research.christianacare.org\/publications\/2012\/04\/09\/quality-of-breast-cancer-care-perception-versus-practice\/"},"modified":"2012-04-09T00:00:00","modified_gmt":"2012-04-09T00:00:00","slug":"quality-of-breast-cancer-care-perception-versus-practice","status":"publish","type":"post","link":"https:\/\/research.christianacare.org\/publications\/2012\/04\/09\/quality-of-breast-cancer-care-perception-versus-practice\/","title":{"rendered":"Quality of breast cancer care: perception versus practice"},"content":{"rendered":"<p>Bickell NA, Neuman J, Fei K, Franco R, Joseph KA<\/p>\n<p>J. Clin. Oncol. 2012 May;30(15):1791-5<\/p>\n<p>PMID: <a href='https:\/\/www.ncbi.nlm.nih.gov\/pubmed\/22493417' title=''>22493417<\/a><\/a><\/p>\n<h2>Abstract<\/h2>\n<p><p><strong>PURPOSE: <\/strong>Because insurers use performance and quality metrics to inform reimbursement, identifying remediable causes of poor-quality cancer care is imperative. We undertook this descriptive cohort study to assess key predictors of women&#8217;s perceived quality of their breast cancer care and actual guideline-concordant quality of care received.<\/p>\n<p><strong>PATIENTS AND METHODS: <\/strong>We surveyed inner-city women with newly diagnosed and surgically treated early-stage breast cancer requiring adjuvant treatment who were enrolled onto a randomized controlled trial (RCT) of patient assistance to reduce disparities in care. We assessed women&#8217;s perceived quality of care and perceived quality of the process of getting care, such as getting referrals, test results, and treatments; we abstracted records to determine the actual quality of care.<\/p>\n<p><strong>RESULTS: <\/strong>Of the 374 new patients with early-stage breast cancer enrolled onto the RCT, only a slight majority of women (55%) perceived their quality of care as excellent; 88% actually received good-quality, guideline-concordant care. Excellent perceived quality (P &lt; .001) was significantly associated with patients&#039; perception of the quality of the process of getting care (adjusted relative risk [RR], 1.78; 95% CI, 1.65 to 1.87). Also associated with perceived quality-and mediated by race-were trust in one&#039;s physician (adjusted RR, 1.43; 95% CI, 1.16 to 1.64) and perceived racism, which affected black women more than women of other races\/ethnicities (black race-adjusted RR for perceived racism, 0.33 [95% CI, 0.10 to 0.87]; black race-adjusted RR for trust, 1.61 [95% CI, 0.97 to 1.90]; c = 0.82 for the model; P &lt; .001). Actual quality of care provided did not affect perceived quality of care received.<\/p>\n<p><strong>CONCLUSION: <\/strong>Patients&#8217; perceived quality of care differs from their receipt of high-quality care. Mutable targets to improve perceived quality of care include the processes of getting care and trusting their physician.<\/p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Bickell NA, Neuman J, Fei K, Franco R, Joseph KA J. Clin. Oncol. 2012 May;30(15):1791-5 PMID: 22493417 Abstract PURPOSE: Because insurers use performance and quality metrics to inform reimbursement, identifying remediable causes of poor-quality cancer care is imperative. We undertook this descriptive cohort study to assess key predictors of women&#8217;s perceived quality of their breast<\/p>\n<p><a class=\"more-link\" href=\"https:\/\/research.christianacare.org\/publications\/2012\/04\/09\/quality-of-breast-cancer-care-perception-versus-practice\/\">Continue reading <span class=\"screen-reader-text\">Quality of breast cancer care: perception versus practice<\/span><\/a><\/p>\n","protected":false},"author":45,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-10491","post","type-post","status-publish","format-standard","hentry","category-pubs-pres"],"acf":[],"_links":{"self":[{"href":"https:\/\/research.christianacare.org\/publications\/wp-json\/wp\/v2\/posts\/10491","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/research.christianacare.org\/publications\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/research.christianacare.org\/publications\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/research.christianacare.org\/publications\/wp-json\/wp\/v2\/users\/45"}],"replies":[{"embeddable":true,"href":"https:\/\/research.christianacare.org\/publications\/wp-json\/wp\/v2\/comments?post=10491"}],"version-history":[{"count":0,"href":"https:\/\/research.christianacare.org\/publications\/wp-json\/wp\/v2\/posts\/10491\/revisions"}],"wp:attachment":[{"href":"https:\/\/research.christianacare.org\/publications\/wp-json\/wp\/v2\/media?parent=10491"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/research.christianacare.org\/publications\/wp-json\/wp\/v2\/categories?post=10491"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/research.christianacare.org\/publications\/wp-json\/wp\/v2\/tags?post=10491"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}