The Value Institute serves Christiana Care Health System by working closely with Christiana Care’s Service Lines. The Service Line structure allows Christiana Care to place greater emphasis on the work we need to do to prepare for Population Health, achieving excellence in patient outcomes, patient experience and high value care. By simplifying our structure into Service Lines, Christiana Care can accelerate work to reduce unnecessary variation in care, coordinate care across the continuum and emphasize high value care. This tighter horizontal structure enhances our agility as we navigate the continuous change within the complex healthcare environment.
The Value Institute provides essential program evaluation and process improvement expertise to each Service Line through its Value Institute Ambassador Program. The program ensures that stakeholders in each Service Line have a designated team member in the Value Institute who is their specific point of contact to further facilitate communication and collaboration. Ambassadors collaborate with their Service Lines to support the design, qualitative and quantitative measurement and evaluation of their research projects, and pathway progression.